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Medical Scheduler Job




Medical Scheduler

Dallas, TX

Contract (Temporary)

$17.10 – $19.80

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medical scheduler


A client of ours in the medical industry is looking to hire a medical scheduler. This person is responsible for scheduling exams with time duration at the proper times and in adequate time slots. Schedules according to specific protocols for all exam modalities. Must obtain all pertinent information at the time of scheduling. Cross training within department is mandatory.

Principal Duties and Responsibilities:

• Schedules exams at proper times in adequate time slots.

• Performs contraindication screening.

• Exams scheduled for next day must have a valid requisition.

• Patients’ names must be spelled correctly and middle initial included. Ask for correct spelling at each scheduling to verify correct information.

• Search for patient by name and DOB to ensure a duplicate account is not created.

• Correct insurance information must be obtained and keyed into the system

• Customer service is top priority and must be maintained at all times. Problems with any offices, referring physicians, their office staff, or patients are to be reported to your supervisor immediately.

• Same day scheduling changes must be relayed to the appropriate department.

• Same day cancellations must be called to the appropriate control area


Knowledge, Skills, and Abilities:

• Must have ability to stay focused on current scheduling process as well as keeping up with other matters still yet to be completed or followed up on.

• Must have knowledge of medical terminology, anatomy, office ethics, and spelling.

• Must have basic understanding of insurance companies and managed care.

• Must have excellent customer service and communication skills.

• Must be able to deal professionally, courteously, and efficiently with the public and to remain calm under stressful situations.

• Treat all patients, referring physicians, referring physicians’ staff, and co-workers with dignity and respect. Be polite and courteous at all times. Go the extra mile for patients, referring physicians, and referring physicians’ staff.

Education and Experience:

• High school graduate or equivalent, college, technical school, or related training.

• Must have a thorough understanding of medical terminology and anatomy.

• Working knowledge of medical insurance and managed care.

• Customer service background preferable.

• Must be detail oriented with a good understanding of computer systems

Job Reference: 04120-0012429152

Specialization: Administrative & Customer Support

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